Technical Support
We offer you full support for all our electronic products and services. If you have a technical query about an online or software product, simply contact our technical support team, who will deal with your query as quickly as possible.
Telephone: +44 (0) 1865 353374
E-mail: edtechsupport@oup.com
Products developed with Sherston and Crick Software Partners
If you have any queries regarding software developed with our partners, please contact them directly, using the contact details below:
Sherston Software
Technical Helpdesk: support@sherston.co.uk
Education Advice Desk: education@sherston.co.uk
Crick Software
Online Technical Support: www.cricksoft.com/support
Technical Support for your Interactive Whiteboard
If you need technical support for your Promethean or SMART interactive whiteboard, please use the contact details below:
Promethean
Technical Support Line: 0870 165 2210
Online Support: www.prometheanworld.com
SMART Technologies Inc
Technical Support Line: 08450 724 999
Technical Support E-mail services@steljes.co.uk
Minimum/Recommended Specification for standalone machines running OXED software
PC:- Pentium ®III 1 GHz processor or equivalent
- Windows ®2000 Service Pack 4
- 16 x CD-ROM drive speed
- 1024 x 768 screen resolution with 16-bit colour depth
- 16-bit sound card with speakers or headphones
- Mouse or equivalent pointing device
- Keyboard or equivalent input device
Pentium is a trademark of Intel Corporation in the U.S. and other countries. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
Mac:- PowerPC G4 processor or equivalent
- Mac OS X.4
- 16 x CD-ROM drive speed
- 1024 x 768 screen resolution with 16-bit colour depth
- 16-bit sound card with speakers or headphones
- Mouse or equivalent pointing device
- Keyboard or equivalent input device
Mac and PowerPC are trademarks of Apple Inc, registered in the U.S. and other countries.
